Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- BMAnonymous, Charlotte, NCCustomer since Oct 2004
“The customer care received from everyone in the Marshall Insurance office is superb! A few years ago I was traveling during a holiday weekend and needed a copy of my insurance card to gain access to a military base and Gary was the one to get involved and email me the needed documentation – saved the visit with my daughter. Recently I moved and needed to change a couple policies and that too went smoothly. It’s been just over 20 years and I can’t imaging using any other group!
Brianne Moran, Charlotte” - AFAnonymous, Charlotte, NCCustomer since Oct 2018
“Mandee of Marshall Insurance is responsive, knowledgeable, and timely to all our insurance needs. I feel at “one” with her and the universe.”
- ACAnonymous, Concord, NCCustomer since Sep 2019
“Maranda got the info we needed in a timely manner and was very helpful with any questions we had. The process was very easy the 1st time we used you in 2019 and this time around.”
- WMAnonymous, Matthews, NCCustomer since Mar 2018
“You are always available to help us with our needs and to answer any questions we may have. You give personal service and find the best Insurance for our needs.”
- SMAnonymous, Concord, NCCustomer since Aug 2017
“I have never had anything but a good experience with Marshall. They are always extremely helpful and very quick to get back with you about anything you need. They have answered millions of questions I have had at the most random times and about so many different things. They are absolutely amazing I wouldn’t choose anyone else and don’t plan on ever moving to another company. Miranda and Mandee are both amazing. They are both so friendly its like talking to your best friend and they always do what ever they can to help or help you find the answer or find what you need. Great job to everyone at Marshall”
- DDIndian Trail, NCCustomer since Dec 2015
“As a former insurance agent myself, I have been very pleased with Marshall Insurance and their staff. I highly recommend them.”
- EHAnonymous, Charlotte, NCCustomer since Nov 2011
“Everyone at Marshall Insurance is always courteous, knowledgeable, and ready to go the extra mile to serve customers’ needs and find the best coverage at the best price for their individual needs.”
- LCSmyrna, SCCustomer since Jan 2023
“Agent was super nice and helpful! Had me stay on the phone while she worked up my quote! Price was fantastic! Very easy to work with your company. ”
- JRMatthews, NCCustomer since Dec 2021
“I loved everything about my experience from when I first walked in the office in the afternoon. The receptionist was friendly and took me right back to Maranda who also was friendly, very accommodating and efficient. I received my quotes later that afternoon. ”
- CDAnonymous, Dana Point, CACustomer since Dec 2022
“Quick response and great follow up. Very professional and knowledgeable. Thank you.”
- TJAnonymous, Boiling Spring Lakes, NCCustomer since May 2022
“I had a bad experience with another insurance company. They wouldn’t even return my calls. Mandee was prompt, professional, and courteous, and explained some things I was unaware of. Awesome service! ”
- SSCharlotte, NCCustomer since Mar 2021
“Great team that is always willing to help with questions and ensuring our needs are met!”
- KBMatthews, NCCustomer since Jan 2018
“The customer service I receive is top notch!”
- ADAnonymous, Indian Trail, NCCustomer since Mar 2007
“You are always there in our time of nee. Thankfully these times are few and far between”
- JBIndian Trail, NCCustomer since Jun 2020
“very quick response to inquiry
gave me multiple options
did NOT try to force an answer
internet allowed me to do at my convenience ”